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Danelle Ice is an entrepreneur in Los Angeles and mom of 3. She is the creator of and Danelle is also known as internet personality SimDanelle, the first virtual person. Danelle is a beauty guru on YouTube, vlogger, blogger, and new media darling. She is a current brand ambassador for for Keurig and previous AMD Tech Mom, Kraft Foods Delicious Byte brand ambassador, and Purex Insider.


  1. Leigh Ann
    October 28, 2008 @ 4:04 pm

    What a great idea for a post–and such sound advice. I liked Anya’s point about people feeling scared and out of control.

    Thank you for including me. I’m honored. And it’s neat to see how other people deal with these situations.


    Leigh Ann Hubbard
    Managing Editor
    James Hubbard’s My Family Doctor


  2. James Hubbard, M.D., M.P.H.
    October 28, 2008 @ 4:07 pm

    Thanks for the practical tips. Trust me, learning to deal with this will decrease much unneeded stress.


  3. Sandy Hipple
    October 28, 2008 @ 4:33 pm

    I enjoyed your post. I fight this subject everyday in my role as a probation officer/ticket collector. It really made me think. Good for you for being the bigger person. Frankly, I think you have a wonderful site. I love all the organization and forms.



  4. Lyman Reed
    October 28, 2008 @ 9:03 pm

    Wow… a really great post, and quite the “eye-opener.” :) Thank you so much for sharing this.


  5. Freda
    April 25, 2010 @ 8:43 pm

    Thanks for this article. I deal with cranky customers all the time and i can handle it fine. However its harder to be the bigger person on a personal level- when someone you trusted turns their back on you and ignores you. I’m aching to confront this person and vent anger left right and centre. Imagine the temporary satisfaction i would get out of making her see how she’s hurt me…. In the long run she’d deny everything and construe herself as the victim. She knows what she has done and i must be the bigger person, accept the situation, kill her with superficial kindness anytime i meet her and move on. Just this once i want to maintain my dignity whether she ever seeks me out again or not. The ‘right path’ is very hard to stay on but thats how i know i’m handling this correctly.


  6. Joanna
    November 10, 2010 @ 4:46 pm

    There’s an enormous difference between dealing with someone who is cranky and dealing with systematic abuse. Yes we tell our kids to turn the other cheek but at a certain point, if they are pushed hard enough, well we’ve all read the news lately about school bullies and what happens to the kids who just take it and don’t talk about it. Those same bullying kids turn out to be the adult monsters who abuse employees, their families and others, and get away with it because people are afraid to take action. I’m not saying you should behave as badly as they do, but after awhile walking away condones the behavior and that’s not good for anyone.


  7. Sara Povich
    November 22, 2010 @ 6:31 am

    Thanks so much for this post! Unfortunately thoughout the holidays, it seems like I have this issue a lot. I was just mentioning this morning, to my husband, that I was dreading the grocery store. Everyone is soooo crabby! It’s …happy thanksgiving, now move out of the!! Especially when you have kids holding onto your cart. People are in a hurry and not happy! Oh well! And then there’s the holidays with certain relatives. So, thank you for the suggestions!


  8. Ed
    February 9, 2011 @ 8:53 am

    I wonder if Larry David (curb your enthusiasm) is aware of this site?


  9. Dee
    February 16, 2011 @ 10:20 am

    Thanks for the article! i really need this especially i am dealing with someone right now and after 2 years together, things never changed. he stopped talking to me because i had to spend time with my family and called me name and he hasnt spoke to me since then (2 wks ago)… it’s hard… and i found this article… thank you!!


  10. Gail
    October 10, 2011 @ 2:07 pm

    Dee please don’t think that you have to spend the rest of your life with a partner who won’t let you see your family. Hun you can be the bigger person and still be good to yourself. You deserve to be happy!! Hope you are doing ok since you posted in February. Take care. Gxx


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